Upon completion, you will be able to:

1. possess essential IT knowledge, skills and aptitude to meet an entry level of IT job specifications;
2. utilise computing tools and techniques by applying knowledge and interpreting information to solve problems;
3. execute routine tasks and are proficient in the use of relevant tools in their area of training;
4. perform IT support services;
5. have effective communication skills to convey information, problems and solutions;
6. have communication, team and interpersonal skills, and are aware of their social and ethical responsibilities; and
7. possess skills for lifelong learning and career development.