Course Overview
- To skill the students to identify, analyze and solve Business problems using Analytics in the specific areas of:
- IT Infrastructure Landscape
- ITIL (Information Technology Infrastructure Library)
- IT Service Management & Framework
- IT Service Delivery & Management Operations
- To expose students with tools used in industry in the area of IT Infrastructure Management
- To develop team work experience of professional skills for IT Industry
Course Description
The badge earner has an in-depth knowledge of the ITIL process, and a thorough understanding of IT Service Management models and benef...
Read moreCourse Objective
To demonstrate skills in IT Infrastructure ManagementTo demonstrate Projects worked on as a team in IT Infrastructure ManagementTo dem...
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Course Content
IT Infrastructure Landscape
ITIL ( Information Technology Infrastructure Library)
IT Service Management & Framework
IT Service Delivery & Management Operation
OTRS Appliance
IBM ICE
IBM is offering a series of industry-aligned technology courses and programs. IBM, together with leading universities the world over, through the IBM Innovation Center for Education. The program offerings are industry-aligned, and the courseware has been redesigned from the ground up, with a state-of-the-art delivery mechanism to enable students to learn industry-relevant skills..

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