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Courses
| IBM ICE
IT Infrastructure Management Diploma
The badge earner has an in-depth knowledge of the ITIL process, and a thorough understanding of IT Service Management models and benefits. The individual also has an excellent knowledge of IT Infrastructure Management Framework, Service Delivery HelpDesk, IT Application Discovery and Dependency Mana
Course Overview
Description | Objective | Learning Outcomes | Skills
Partners
IBM is offering a series of industry-aligned technology courses and programs. IBM,.
Certificate
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Course Overview
- To skill the students to identify, analyze and solve Business problems using Analytics in the specific areas of:
- IT Infrastructure Landscape
- ITIL (Information Technology Infrastructure Library)
- IT Service Management & Framework
- IT Service Delivery & Management Operations
- To expose students with tools used in industry in the area of IT Infrastructure Management
- To develop team work experience of professional skills for IT Industry
Course Description
The badge earner has an in-depth knowledge of the ITIL process, and a thorough understanding of IT Service Management models and benef...
Read moreCourse Objective
To demonstrate skills in IT Infrastructure ManagementTo demonstrate Projects worked on as a team in IT Infrastructure ManagementTo dem...
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Course Content
IT Infrastructure Landscape
ITIL ( Information Technology Infrastructure Library)
IT Service Management & Framework
IT Service Delivery & Management Operation
OTRS Appliance
IBM ICE
IBM is offering a series of industry-aligned technology courses and programs. IBM, together with leading universities the world over, through the IBM Innovation Center for Education. The program offerings are industry-aligned, and the courseware has been redesigned from the ground up, with a state-of-the-art delivery mechanism to enable students to learn industry-relevant skills..
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